Shipping & Delivery Policy

At CampusDine, we currently do not provide home delivery services. We operate on a pickup and takeaway model, allowing customers to conveniently collect their orders from our partnered restaurants.

Order Pickup Process

1. Placing an Order:

   • Customers can browse menus, place orders, and make payments through campusdine.com
   • Once the order is placed, the restaurant/vendor is notified and begins preparing the food.

2. Pickup Notification:

   • Customers will receive an order confirmation along with an estimated pickup time.
   • Once the order is ready, the customer will be notified via SMS or email.

3. Collecting the Order:

   • Customers must visit the selected restaurant or outlet to collect their order.
   • A unique order ID or confirmation message must be shown at the pickup counter.

Delivery Policy

• Currently, we do not offer home delivery services.
• All orders must be self-picked up from the restaurant/vendor location selected at the time of ordering.
• The pickup address will be provided in the order confirmation message.

Pickup Timings

• The estimated preparation time for orders varies depending on the restaurant.
• Customers are requested to pick up their orders within 30-45 minutes after receiving the ready-for-pickup notification to ensure freshness.

Non-Collection of Orders

• If an order is not collected within the stipulated time, the restaurant may dispose of the food for quality and safety reasons.
• No refunds will be provided for uncollected orders.

Contact Us

For any questions or assistance regarding your pickup order, please reach out to us:
Email: contact@campusdine.com
Phone: +91 7850818168

We appreciate your support and look forward to serving you the best food experience! ?